Open Account
Free Live Training for Software & Trading Platforms
 Client Services
  My Account Info
  Money Market Rates
  Services
  Funding Instructions
  Redeem Reward Points
  Additional Forms
 Education
  Education Center
 Trading Resources
  Major Indices
  Nasdaq Trader
  Short Sale Availability
  Third Party Resources
 Software Demo
  Trading Comparison
  Mastertrader RealTick®
  - Features
  - Request Demo
  MTDirect Pro™
  - Features
  - Request Demo
  MTDirect
  - Features
  - Request Demo
  - Demo Login
 Downloads
  RealTick®
  MTDirect Pro™
  Pristine ESP™
 Futures Trading
  Futures Trading
  Contract Details
  Reference Symbols
 Options Trading
  Options Trading
 Institutional Trading
  MT-PIT Program
 Announcements
  Recent Announcements
  MIT Adv. Newsletter
  Holiday Schedule
 About Us
  About Mastertrader
  About RealTick®
  About MTDirect Pro™
  About MTDirect™
  Careers


Toll Free: 1-800-424-3934
support@mastertrader.com


Mastertrader.com Privacy Policy

Mastertrader.com carries your account as an introducing broker under a fully disclosed clearing arrangement with Penson Financial Services, Inc. At Mastertrader.com, we understand that privacy is an important issue for our customers. It is our policy to respect the privacy of all accounts that we maintain as an introducing broker and to protect the security and confidentiality of nonpublic personal information relating to those accounts. Please note that this policy applies to former customers as well as current customers.

Personal Information Collected
In order to service your account as an introducing broker, we collect information from you in order to provide the financial services that you have requested. The information collected by us and provided to Penson may come from the following sources:

  • Information received from you, such as your name, address, telephone number, social security number, occupation, and income.
  • Information relating to your transactions, including account balances, positions and activities.
  • Information which may be received from consumer reporting agencies, such as credit bureau reports and other information relating to your creditworthiness.
  • Information that may be received from other sources with your consent.

Sharing of Nonpublic Personal Information
Mastertrader.com does not disclose nonpublic personal information relating to current or former customers to any third parties, except as required or permitted by law and in order to facilitate the clearing of customer transactions in the ordinary course of business.
We may share some personal information from time to time with affiliated companies. You may opt out of this policy by emailing a written request to support@mastertrader.com.

Security
Mastertrader.com strives to ensure that our systems are secure and that they meet industry standards. We protect personal information you provide to us by maintaining physical, electronic, and procedural safeguards that either meet or exceed applicable law. Where appropriate we and our clearing firm, Penson, employ firewalls, encryption technology, user authentication systems (i.e. passwords and personal identification numbers) and access control mechanisms to control access to the systems and data. Third parties who may have access to such personal information must also agree to follow appropriate standards of security and confidentiality.

Mastertrader.com has educated its staff with regard to this privacy policy and as a general policy our staff will not discuss or disclose information regarding an account except with authorized personnel of our clearing firm or as required by law or pursuant to regulatory request and/ or authority.

Changes to Mastertrader.com Privacy Policy
Mastertrader.com reserves the right to make changes to this policy.

How to get in touch with Mastertrader.com about this Privacy Policy
For more information relating to Mastertrader.com’s privacy policy, please contact:

Mastertrader.com Compliance Dept. • 7-11 S. Broadway, Suite 210A • White Plains, NY 10601

 
Specials | Fees | FAQ | Direct Access Trading Platforms | MTDIRECT Login | Contact Us | Careers |
Home | Privacy Policy | Site Map | E-mail | Terms, Conditions, Caveats & Small Print

Day Trading Risk Disclosure Statement | Pre & Post Market Trading Risk Disclosure | Characteristics and Risks of Standardized Options
Margin Disclosure Statement | Futures Risk Disclosure Statement | Anti-Money Laundering - USA Patriot Act
Electronic Trading and Order Routing Systems Disclosure Statement | Material Aspects of Mastertrader.com's Relationships | Business Continuity Plan: NASD Rule 3510

This site is not intended for distribution to, or use by, any person or entity in any jurisdiction
or country where such distribution or use would be contrary to local law or regulation.

Pristine Securities LLC is a registered broker dealer doing business as Mastertrader.com.
All securities and futures are offered by Mastertrader.com, member FINRA, SIPC & NFA
Copyright © 2000-2008. Mastertrader.com. All rights reserved.
Pristine.com and Mastertrader.com share common ownership.