Business Continuity Plan and Emergency Contact Information: FINRA Rule 4370
Summary
As a FINRA registered broker/dealer, we have developed a Business Continuity Plan to help ensure we continue to operate when a sudden business disruption occurs. In our capacity as an introducing broker dealer, we provide many products and services to our clients directly or through a third party. We have established a plan that takes into account disruptions that may be local to us, our vendors, and the financial system as a whole due to anything from a natural disaster to a terrorist attack. Our business partners and clearing firm, Penson Financial Services have processes in place that are designed to restore operations within a 24 hour time span. Penson Financial services provides us with a variety of services that require the provision of continual technological and operational support. In order to accomplish this, our clearing firm has a remotely independent hot disaster recovery site that has resources in place to operate and maintain critical business processes. In the event that Mastertrader, Penson Financial Services, or any one of our other vendors experiences a sudden business disruption we will relay pertinent information to you via email and our web site. Should you have inquires about this plan questions can be directed to Mastertrader.com, Compliance Department, 7-11
South Broadway, Suite 210A, White Plains, NY 10601.
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